Our Service
Europa-Park
50 meters walk to the entrance.
Breakfast
With us you start the day relaxed!
Street Food Market
Parking Lot
Free of charge and directly at the hotel.
Service
Particularly friendly and courteous.
All information from A-Z
A
Accessibility
Barrier-free rooms available – information at the Information
Arrival and departure
Check-in 24/7 at our check-in terminal
Check-in from 3:30 p.m.
Check-out until 11:00 a.m.
B
Baby equipment
Baby cot € 12 per night
Bottle warmer free of charge at the Information
Breakfast
7:30 a.m. to 10:00 a.m.
E
Elevators
are located in House B and House C.
Do not use elevators in the event of fire
Escape Routes & Emergency Exits
Escape plans in rooms and hallways
F
Fire alarm system
connected with direct switching to the fire department
Deliberate triggering of the system: from 2500 € penalty
First aid
First aid kit at the Information
I
Information
Daily 8 a.m. to 8 p.m.
Iron & ironing board
Available free of charge at the Information
L
Laundry service
for a fee of 39,50 € (washing, drying, folding)
Lost Item
Information at the Information
P
Parking
Free of charge (also on the day of arrival and departure)
Barrier opens with room card – exit possible at any time
Payment Methods
EC cards // VISA // Mastercard
Pets
not allowed
R
Rest periods
Quiet time 10 p.m. to 7 a.m.
Room key
Hand in at check-out at the information desk or drop in the express check-out box.
T
Tourist Tax
€ 1,45 per person (from 12 years) and night
trips
Information at the Information
W
Wireless Internet access
free of charge – no password
water heater
free of charge at the Information