Our Service
Europa-Park
50 meters walk to the entrance.
Breakfast
With us you start the day relaxed!
Street Food Market
Parking Lot
Free of charge and directly at the hotel.
Service
Particularly friendly and courteous.
All information from A-Z
A
Arrival and departure
Check-in from 8:00 a.m.
Check-in from 3:30 p.m.
Check-out until 11:00 a.m.
Elevators
are located in House B and House C.
Do not use elevators in the event of fire
trips
Information at the reception
B
Baby equipment
Baby cot € 12 per night
Bottle warmer free of charge at the reception
Accessibility
Barrier-free rooms available – information at the reception
Fire alarm system
connected with direct switching to the fire department
Deliberate triggering of the system: from 2500 € penalty
Iron & ironing board
Available free of charge at the reception
E
First aid
First aid kit at the reception
Emergency telephones: Ground floor building C & reception
F
Escape Routes & Emergency Exits
Escape plans in rooms and hallways
Breakfast
7:30 a.m. to 10:00 a.m.
Lost Item
Information at the reception
H
Pets
Allowed – € 20 per night
K
Tourist Tax
€ 1 per person (from 12 years) and night
P
Parking
Free of charge (also on the day of arrival and departure)
Barrier opens with room card – exit possible at any time
R
Reception
Daily 8 a.m. to 10 p.m.
Rest periods
Quiet time 10 p.m. to 7 a.m.
W
Laundry service
for a fee of 35, – € (washing, drying, folding)
Wireless Internet access
free of charge – no password
water heater
free of charge at the reception
Z
Payment Methods
Cash // EC cards // VISA // Mastercard
Room key
Hand it in at the reception upon check-out